Auditor-General Nancy Gathungu’s 2024/25 audit revealed that essential medicines, mainly for HIV/AIDS, malaria, and cancer, worth nearly Sh1 billion (around Sh914 million) expired while sitting in KEMSA warehouses. Everyone is asking the same question: how does something like an antimalarial…
That “Good morning sir, welcome to our store, how can I help you today?” Every Tom, Dick and Harry using the same standardized “script” when handling clients, from the moment they enter the pharmacy to the time they leave. “Goodbye,…
Did you know AI can recommend your product? And that you don’t have to keep wasting time and money on Google Ads to be seen? AI recommendations are clean, honest, and straight to the point. Before, when I wanted a…
Working in a community pharmacy, especially in low-income estates, exposes you to situations that are not in the textbook. Not every problem that walks through that door has a clean, clinical solution. Some are financial, some are social, and some…
Every day, customers walk in and out of your pharmacy… and you don’t even realize how many chances you missed. This is typically what happens in the pharmacy: A patient comes in with a prescription from the doctor. At first…