Community Pharmacy Attachment

Week 1

Orientation of the Pharmacy and Introduction to Other Employees

Familiarization with the following areas;

a. Arrangement of drugs on the shelves

b. DDA drugs area

c. OTC products area

d. Refrigerated products area

e. Utilizing store reference materials such as BNFs, Drug index, etc.

Overview of Standard Operating Procedures (SOPs) and Company Policies i.e. (Understanding and implementing the proper protocols and guidelines for daily operations.)

Record Keeping of Prescription Files, IBTs Documents, and Other Important Files

Learning the necessary procedures for maintaining accurate records and documentation.

Week 2

Developing Customer Engagement and Approach Skills

Learning effective strategies for interacting with customers in a professional and friendly manner.

Assessing Patients’ Health Status and Concerns with the Assistance of a Pharmaceutical Technologist

Understanding the process of evaluating patients’ health conditions and addressing their concerns with the support of a pharmaceutical technologist.

Over The Counter (OTC) products

Understanding the uses and proper administration of common OTC products, such as cold and flu medicines, cough syrups, and painkillers.

Sales of OTC Drugs Gaining experience in the sale of OTC drugs, including proper handling and customer counseling

Week 3

Learning about Antibiotics

Correct Use, Ideal Dosages, and Administration

Acquiring knowledge on the appropriate use of antibiotics, including understanding the correct dosages and when to take them (e.g., before or after food).

Prescriptions

Scrutinizing Prescriptions for Unusual Dosages and Taking Necessary Steps

Developing skills in examining prescriptions for any unusual dosages and knowing the appropriate actions to take, such as contacting the prescriber for clarification.

Week 4

Learning about Creams and Ointment

Gaining knowledge on various types of creams and ointments, including their uses, application techniques, and proper storage.

Ensuring Inventory is Received from Legitimate Sources

Understanding the importance of verifying the authenticity and legitimacy of the pharmacy’s drug supply chain. Checking that medications are sourced from trusted suppliers and that necessary stability requirements, such as cold chain maintenance, are met.

Addressing Issues with Drug Supply Chain

Developing the ability to identify and address problems related to drug supply chain, including managing drug shortages and out-of-stock situations. Taking necessary actions to mitigate these issues, such as notifying suppliers and finding suitable alternatives when needed, also doing IBTs from stores with stocks.