Here’s How to Get the Best Out of Your Healthcare Provider

Patient interacting with healthcare provider

Going to see a healthcare provider could be hectic especially when it is your first time. This could be your doctor, dentist, physician, pharmaceutical practitioner or let’s just say wherever you can go when you feeling unwell. 

Predicting when you’ll become sick is not easy, this happens abruptly and before you think of anything you are at a health facility seeking treatment. They start asking you how you feel and several other questions.

Since we don’t usually see healthcare providers frequently, you may feel nervous or be unable to articulate yourself better to be understood. It is also difficult to compose yourself before a total stranger asking for help.

How are you going to trust them with your personal information?

A healthcare provider will rely on your signs and symptoms with which he/she can prescribe medication or recommend further tests. Your signs and symptoms are basically how you feel e.g headache, fever, coughing e.t.c. 

Signs and symptoms are not just enough, your healthcare provider will ask personal questions such as your age, contact information and whether you have a partner. Don’t panic for this is just routine. Expect also questions about:

  • allergies (food or medicines)
  • medications that you are using- either short-term or long-term.
  • Your past and present medical history, whether you’ve had the same condition before.
  • What you ate last
  • What you were doing before you got sick – traveling, attending an event, working, at home e.t.c

You don’t need to explain everything to the tiny details. Try to be precise and don’t give a lot of irrelevant information.

If you don’t give the right information or leave out some vital specifics you might end up not getting the best treatment. Your healthcare provider might not be able to make a proper judgment. When the diagnosis is not right you might end up even spending more money than you should.

Even when you are sure that what you are suffering from is typhoid, don’t begin by saying “I have typhoid” or any other disease you could think of. All you need to do is just explain your symptoms and answer the questions that they ask you. 

They are going to listen to you and run some needed tests and tell you what you could be suffering from. Give your healthcare provider a chance to determine and prescribe what’s best for you. If you think of feel your healthcare provider is not reading the same page as you, ask questions.

The following questions will help you feel comfortable with your healthcare provider and understand what’s happening to you. You don’t have to ask all of them;

  1. What am I suffering from?
  2. How are the medicines you’ve prescribed going to help me?
  3. How do they work? 
  4. Why am I taking more than one drug? (When more than 1 drug has been prescribed)
  5. How long am I going to take these medications?
  6. What foods should I avoid?
  7. Is there any interaction between the drugs?
  8. Will I feel better?

Again, be curious always to know what disease you are suffering from, don’t just take medication because the doctor has prescribed. Seek a second or third opinion from another healthcare provider when in doubt, uncertain or confused.

As you continue to seek the best healthcare experience, remember to be objective, be brief and ask relevant questions and above all don’t be rude.

I’d like to wish y’all good health and happiness

How to Identify a Good Pharmacy: 5 Essential Qualities to Look For

Top Qualities of a Good Pharmacy

Why Design, Stock, Staff, Hours, and Consultation Room Matter in Choosing a Pharmacy.

A good pharmacy must possess several qualities to provide customers with a satisfactory experience. The first quality is the design of the pharmacy. The design should be organized and clean to create a sense of quality that everyone desires. Customers are repulsed by dusty shelves and medication packs as they give the impression of old and expired drugs. A well-maintained pharmacy with a modern design also creates an inviting and professional atmosphere for customers.

In addition to design, a good pharmacy should be well-stocked with a wide range of drugs. This reduces the time and cost of customers having to move from one pharmacy to another to fill a prescription. With all drugs available in one pharmacy, customers can save time and enjoy a one-stop-shop for their medical needs.

Another essential quality of a good pharmacy is having friendly and interactive staff. Staff who are warm and understanding towards customers create a comfortable environment that encourages customers to return and refer others. A staff member’s attire and professionalism can also have a significant impact on customer satisfaction.

The opening hours of a pharmacy also matter a lot. A good pharmacy should be consistent in opening extended hours to accommodate early risers and late-night customers. This makes it convenient for clients to get their medicine at the right time when they are in need. Many people spend their day hours at work, so extended opening hours ensure they can receive the medical attention they need after work hours.

A consultation room or lab is another important quality of a good pharmacy. A private consultation room offers customers the opportunity to discuss their health concerns and receive minor tests without feeling uncomfortable. These rooms can also provide complementary services like blood glucose tests, pressure readings, and BMI checks to help customers better understand their health status.

In conclusion, a good pharmacy should have an organized and modern design, be well-stocked with a wide range of drugs, have friendly and interactive staff, provide extended opening hours, and have a consultation room or lab for private consultations and minor tests. With these qualities, a pharmacy can provide a comfortable and convenient environment for its customers and ensure their satisfaction.

5 Innovative Ways to Classify Prescriptions in Modern Pharmacy

Types of prescription

As the field of pharmacy evolves, so too does the way in which prescriptions are classified. Traditionally, prescriptions were classified based on factors such as age or diagnosis, as determined by the prescriber. However, after studying a number of prescriptions, I have discovered a new method for classifying prescriptions that I believe could be beneficial to share.

  1. Handwritten prescriptions:

These types of prescriptions are likely the most familiar to most of us. They are straightforward and easy to interpret, although for someone new to the field, they may pose some challenges at first. However, with just a few prescriptions under your belt, you will become more comfortable reading and interpreting them. If you are ever unsure of what a physician has prescribed, it is always best to first consult with your colleagues.

Even for a pharmacist or a pharm tech with 20+ years of experience, a prescription can be hard to interpret at times. In these cases, it is advisable to call the prescriber to clarify any confusion.

  1. Printed prescriptions:

 These types of prescriptions may take some getting used to if you are more accustomed to handwritten prescriptions. However, they are generally more comprehensible than scribbled handwritten prescriptions.

The only challenge you may face with printed prescriptions is interpreting dosages and frequencies. If you are ever unsure, it is best to call the prescriber for clarification before dispensing the medication.

  1. “Ghost prescriptions”:

This is a term I am using to describe prescriptions that have no patient name, no prescriber information, no date, and so on.

These types of prescriptions are likely the result of a rushed prescriber who went straight to prescribing medications without including all the necessary information.

If you are able to interpret the prescription and are confident in what you are about to dispense, all you need to do is confirm the age of the person taking the medication and advise accordingly. However, if you are not comfortable, it is best to refer back to the prescriber.

  1. Text message prescriptions:

These types of prescriptions are sent via text message for a variety of reasons, such as a prescriber being located far away from the patient, a patient forgetting to bring a prescription to the pharmacy, or a friend recommending a medication that worked well for them.

For text message prescriptions, it is important to exercise caution and confirm that the prescriber is legitimate, especially for controlled drugs.

  1. Email or WhatsApp prescriptions:

These types of prescriptions are sent digitally via WhatsApp or email, usually as a scanned or photographed copy. They may be either a handwritten prescription or a printed prescription sent electronically.

It is important to confirm with the sender that the prescription is correct and up to date before dispensing any medication.

In conclusion, as the field of pharmacy evolves, so too does the way in which prescriptions are classified. By understanding the different types of prescriptions and the potential challenges that may arise, pharmacists and pharmaceutical technologists can ensure they are providing accurate and safe care to their patients.