Medical Representative

Company Overview

HealthEx Africa is a cutting-edge healthcare service provider committed to transforming healthcare delivery across Africa. Through a seamless blend of digital (telemedicine) and physical healthcare services, we provide accessible, affordable, and high-quality primary healthcare, mental health, and nutrition services to all Kenyans 24/7. We are scaling rapidly, driven by innovation and technology, and are seeking a Medical Representative (Med Rep) who will be responsible for promoting HealthEx’s pharmacy to healthcare professionals such as doctors, nurses, and pharmacists. This role requires building relationships, understanding customer needs, to increase brand awareness, generate prescriptions, and meet sales targets.

Key Duties And Responsibilities

Product Promotion and Sales

• Conduct regular visits to healthcare professionals (e.g., doctors, pharmacists) to promote the company’s products and services.
• Present product information, benefits, and research data to healthcare providers.
• Work with marketing and Business Development teams to execute promotional campaigns in targeted areas

Relationship Building

• Establish and maintain positive working relationships with healthcare providers and decision-makers.
• Provide timely follow-ups, respond to queries, and offer product support to build trust and loyalty.
• Gather insights from healthcare professionals to understand their needs and adapt communication accordingly.

Market Analysis and Strategy

• Analyze sales data, competitor activity, and market trends to identify potential business opportunities.
• Develop and implement sales strategies to increase market share in assigned territories.
• Participate in regular meetings with the Business Development team to share insights and refine sales approaches.

Reporting and Documentation

• Maintain accurate records of daily activities, sales performance, and customer information.
• Prepare and submit sales reports, feedback on customer satisfaction, and any issues related to the product.
• Keep up to date with new products, treatments, and research in the pharmaceutical industry

Compliance and Ethical Practices

• Adhere to industry regulations, company policies, and ethical standards in all interactions.
• Ensure compliance with laws governing pharmaceutical sales and maintain transparency in communications with healthcare professionals.

Perform any other duties as may be assigned by the Line Manager.

Qualifications

Knowledge, experience and qualifications required

• Bachelor’s degree in a HealthCare related field like Pharmacy, Nursing, health sciences, or a related field
• Diploma Level graduates in pharmaceutical technology, Nursing, Clinical Medicine, or related health sciences will be considered
• Must have a Valid Pharmaceutical Representative Permit issued by the Pharmacy and Poisons Board
• Minimum of 2 years’ experience in pharmaceutical sales or healthcare is advantageous, but entry-level candidates with relevant qualifications may be considered

By joining HealthX Africa, you will play a critical role in reshaping the healthcare landscape and enabling millions of people to access essential healthcare services more easily and affordably.

HealthX Africa is an equal opportunity employer. We believe that a diverse and inclusive workforce is essential to our success. We are committed to providing a workplace free from discrimination and harassment and to promoting a culture of inclusion. We encourage all qualified candidates to apply and join our team, as we value the unique contributions that each individual brings.

Must have skills

• Good sales skills
• Good communication skills
• Good interpersonal skills